How Live Chat Converts Website Visitors Into Sales Leads

Web-based customer support and selling complex products and services are two major challenges being faced by businesses. Website visitors are growing increasingly impatient – a point illustrated by the fact that more than 83 percent of Internet users are likely to leave a website if they feel they have too many clicks to find what they are looking for. Live Site Greeter, a variation on the traditional live chat software, is an effective way for online businesses to overcome this challenge.

Can you imagine a store where nine out of ten customers left without buying and no one ever asked them what they were looking for? We’ve come up with the solution for you. Live Site Greeter is proven to increase the conversion on your website. Here’s how it works:

  • Proactively greet website visitors – Unlike other live chat software, which requires the visitor to click-to-chat, Live Site Greeter initiates the conversation in a familiar, ready-to-type instant message style chat box. Engaging website visitors proactively is the equivalent of a sales representative walking up to a customer in a retail store and asking, “May I help you with something?”
  • Provide customer service during stay on website – Instead of having visitors aimlessly click throughout your website desperately searching for the information they desire, Live Site Greeter provides the visitor with personal attention. It guides them throughout the website and answers questions about your products and services.
  • Increase leads and sales – Chat operators are able to differentiate between general traffic and potential prospects. Following each conversation, chat transcripts are sent to you and your sales teams, allowing for immediate and accurate follow up.

Start providing your website visitors the experience they deserve! Check out and start converting web visitors into sales leads today!

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