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Outlook Express FAQ's

*Please note Interchanges.com does not support Microsoft Outlook Express or any other email application except for Interchanges.com Webmail. If you are encountering any issues with your email application other than Interchanges.com Webmail please contact the company that developed the email application, ex: if you are having an issue with outlook please contact microsoft. This information is provided as a convenience and may serve as a general guideline only.

How do I save my password in Outlook Express?

How do I share my Outlook 2000 address book with
Outlook Express?

How do I alter the "Reply-To" Address in Outlook Express?

How do I set up the 'New Mail Alert' feature Outlook Express?

How do I remove email from the Server in Outlook Express?

What rules and filters can I build in Outlook Express?

How do I setup Outlook Express for e-mail?

How do I set Outlook Express to be my default email client?

How do I leave a copy of my e-mail messages on the server using Outlook Express?

How do I view the folder list in Outlook Express?

How do I save or open e-mail attachments when using
Outlook Express?

How do I add a signature to my e-mail messages using
Outlook Express?

< Back to Email FAQ's

How do I save my password in Outlook Express?

If you wish to have Outlook Express remember your password (so you don't need to type it in each time you check your email), please follow the instructions outlined below.

1. Launch Outlook Express and click on the Tools button followed by the Accounts button.

2. Click on the Mail tab then highlight the mail account you want to save the password in.

3. Click on the Properties button.

4. Next, click on the Server tab, then click the Remember Password button and enter the password for your e-mail account.

5. Click on the Apply button and then click OK.

How do I share my Outlook 2000 address book with Outlook Express?

How to Share Outlook 2000 Address Book with Outlook Express 5.x-6.0

1. Double-click the Outlook Express icon
2. From the Tools menu, choose Address Book...
3. From the File menu, click Import, and choose Other Address Book...
4. Select Microsoft Exchange Peronsal Address Book
5. Click Import
6. Click OK

How do I alter the "Reply-To" Address in Outlook Express?

1. Open Outlook Express
2. From the Tools menu, choose Accounts
3. The Accounts window will appear
4. Select the Mail tab
5. Select the appropriate account, and choose the Properties button
6. The Properties window will appear
7. Select the General tab
8. Make your changes in the Reply To field
9. Choose the OK button to save changes

How do I set up the 'New Mail Alert' feature Outlook Express?

The new mail alert in Outlook Express will notify you when a new e-mail message has been received. To enable this feature, follow the steps below:

1. From the Tools menu , select Options
2. The Options window will appear
3. From the Options window, click on the General tab
4. In the Send/Receive Messages area, select the check box next to Play Sound When New Messages Arrive
5. Click Apply

How do I remove email from the Server in Outlook Express?

Remove Mail from the Server in Outlook Express 5.x-6.0 on a PC

1. Select the newly added or existing e-mail account and click Tools > Accounts > Mail. Then click Properties.

2. On the Advanced tab, uncheck Leave a Copy of Messages on Server

3. If you like you can set up Outlook Express to remove messages from the server after so many days by checking Remove Mail From Server After, and selecting the number of days or you can elect to have Outlook Express remove messages from the server when you delete them from the Deleted Items by checking Remove From Server When Deleted From 'Deleted Items'

4. Click Apply, then click OK

What rules and filters can I build in Outlook Express?

You can use mail filters to delete messages or to route incoming mail messages automatically to a specified mail folder.

Filters can stop messages from reaching your Inbox by setting conditions on where to file or forward the mail. You can filter e-mail from certain people or with certain words in the subject line. Filters can also be used to file or answer messages automatically. When building filters, remember that you have to tell the computer how to identify the incoming messages (conditions) and what to do with them (rules). You will use the rules to direct the computer to read specific fields to flag and route your messages.

When you are building rules, the computer will prompt you with the option of moving the messages to a separate folder in your Inbox. You need to create the new folder before you create the rule to use that folder. Please follow the directions below to create message rules or filters in Outlook Express on a PC or Outlook Express on a Macintosh.

Rules in Outlook Express in Windows

1. Open Outlook Express

2. Click on Tools

3. Select Message Rules and click Mail

4. If this is the first rule created, the New Mail Rule window will open (if this is not the first rule created, click New in the Mail Rules tab)

5. In the first section of the box, labeled Select the Conditions for your rule, select desired conditions by putting a check in the box next to the desired condition label (you must select at least one condition and you can specify multiple conditions for a single rule by clicking more than one check box)

6. In the second section, labeled Select the Actions for your rule, choose desired actions for your rule by putting a check in the box next to the desired action label (you must select at least one action and you can specify multiple actions for a single rule by clicking more than one check box)

7. In the third section of the box, labeled Rule Description, you may specify particular criterion for selected conditions and actions by clicking any hyperlinks in this section (for example, if you have selected multiple conditions, click the "and" hyperlink in the Rule Description section to specify whether all of the rule conditions must be met before the specified action occurs (AND) or whether at least one must be met (ONE)}

8. In the Rule Description area, be sure to click each word or phrase hyperlink so the rule functions to your expectations
9. In the fourth section of the box, labeled Name of the rule, type the desired name for the rule

10. Click OK

11. Repeat steps 4 through 10 as needed

The rules you have just created will filter your messages as you directed until you change them. You can change them as often as you like from the Mail Rules tab. Simply highlight the rule you would like to change and click the appropriate function: Modify, Copy, Remove or Apply Now.

How do I setup Outlook Express for e-mail?

To set up Outlook Express with your user name and password, follow the steps outlined below.

1. Open Outlook Express by double-clicking the Outlook Express icon on your desktop

2. The first time you start Outlook Express the Internet Connection Wizard will run. Select Create a new Internet mail account and click Next to continue

3. On the Your Name screen type in your name as you would like it to appear on your outgoing e-mail messages and click Next to continue

4. Type in your full e-mail address on the Internet E-mail Address screen. Click Next to continue

5. On the E-mail Server Names screen, select POP3 from the drop down list. In the space provided below Incoming mail (POP3, IMAP or HTTP) server:, enter mail.yourdomain. Type in mail.yourdomain as your Outgoing mail (SMTP) server: and click Next to continue

6. On the Internet Mail Logon screen, type in your user name in the field titled Account name:. Your user name is your full e-mail address. In the Password: field, enter in your assigned password. If you do not wish to enter your password every time you check your e-mail, put a check in the box labelled Remember password. Click Next to continue

7. Congratulations, you have now set up Outlook Express as your e-mail program. Click Finish to begin sending and receiving e-mail

How do I set Outlook Express to be my default email client?

To set Outlook Express as your default e-mail client please follow the instructions outlined below.

1. Open Outlook Express and select Tools from the top menu, then Options from the drop down list

2. On the bottom of the General tab, click the button titled Make Default next to This application is NOT the default Mail handler.

3. Click OK to return to Outlook Express. If you click on an E-Mail address link, Outlook Express will now be the program that opens.

How do I leave a copy of my e-mail messages on the server using Outlook Express?

1. Open Outlook Express, select Tools from the top menu, and Accounts... from the drop down list.

2. Select the Mail tab at the top, highlight your account by clicking on it once, and then select the Properties button.

3. Click on the Advanced tab, and in the Delivery area, place a check in the box labelled Leave a copy of messages on server.

4. Click Apply, then OK and then Close to return to Outlook Express.

How do I view the folder list in Outlook Express?

1. Click on View from the top menu and select Layout from the drop down list

2. Place a check in the box labelled Folder List

3. Click Apply, and then OK

4. You will now return to Outlook Express, and the Folder List should be displayed on the left side of your Outlook Express screen.

How do I save or open e-mail attachments when using Outlook Express?

Make sure you trust the sender when saving or opening any attachments you receive via e-mail. Having up to date anti-virus software installed on your PC is more important now than ever.

1. By default, Outlook Express blocks access to attachments that it deems unsafe. An attachment may be "grayed out" (see image below) making it unavailable to access. You may also get the message OE removed access to the following unsafe attachments in your mail: filename.xxx.

2. To override this setting and allow attachments to be saved or opened, select Tools from the top menu, and Options... from the drop down list.

3. Select the Security tab, and remove the check mark in the box labelled Do not allow attachments to be saved or opened that could be potentially be a virus. Click the Apply button and then the OK button.

4. You will now be able to save or open the attachment. Note: you may need to close any open e-mail messages and then re-open them in order to gain access to the attachments.

You may want to set up a specific list of file types to allow (which will block all other types) by following the instructions found in this Microsoft Knowledgebase document (look for the section of that document titled Using the Internet Explorer Unsafe File List to Filter E-mail Attachments)

How do I add a signature to my e-mail messages using Outlook Express?

1. To add a signature to your outgoing e-mail messages, click Tools from the top menu, and select Options... from the drop down list.

2. Click the Signatures tab. In the Signature Settings area, you may opt to include this signature in each of your outgoing messages by selecting Add signatures to all outgoing messages. In the Edit Signature field, select Text and enter your signature as you would like it to appear in each of your outgoing messages. Click Apply and then OK.