Mail for Mac FAQ's

*Please note Interchanges.com does not support Mail for Mac or any other email application except for Interchanges.com Webmail. If you are encountering any issues with your email application other than Interchanges.com Webmail please contact the company that developed the email application, ex: if you are having an issue with Outlook please contact Microsoft. This information is provided as a convenience and may serve as a general guideline only.

How do I setup Mail? (Macintosh)

How to configure Mail (Macintosh) to send and receive E-mail while traveling

How to verify Mail (Macintosh) settings

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How do I setup Mail? (Macintosh)

1. Launch Mail by selecting it from the dock

2. If this is the first time you have opened Mail, you will likely be presented with a screen similar to the one below. (Note: if you are not presented with the Mail Setup screen when you open Mail, please skip directly to step 4). Enter the following information in the Mail Setup window:

Email address: test@yourdomainname.com
Incoming Mail Server: mail.yourdomainname.com
Mail Server Type: select POP3
User Account ID: Your User Account ID is your FULL E-Mail address.
Password: your password
Outgoing (SMTP) Mail Server: mail.yourdomainname.com

3. Click OK to begin using Mail

4. If you were not presented with the Mail Setup screen, you will have to manually configure your Mail program. To begin, click Mail from the top menu, and select Preferences from the drop down list

5. On the Accounts screen, select the Add Account button

6. On the Account Type: drop down menu, select POP3. In the Description: field, enter a descriptive title - for example "Test E-Mail". Enter your E-Mail address and full name in the space provided. Your Incoming Mail Server: must be set to mail.yourdomainname.com. Your User Name your FULL email address. After entering your password in the space provided, select the drop down icon. Make sure the mail.yourdomainame.com is the selected Outgoing Mail Server at the bottom of the screen.

7. On the SMTP Server Options screen, enter mail.yourdomainnam.com as your Outgoing Mail Server. Make sure that the Server port is set to 110. Make sure that Authentication is set to Password and enter your email user name and password in the designated fields. Click OK to return to the Account window.

8. Click OK when you return to the Account Information screen, and then close the Accounts window. You can now begin sending and receiving your Email.

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How to configure Mail (Macintosh) to send and receive E-mail while traveling

This FAQ guides you in setting up Mail (Macintosh) to be able to send and receive E-Mail from a remote location, such as a hotel, office, or any other non-Comcast connection.

1. Launch Mail by selecting it from the dock

2. To begin, click Mail from the top menu, and select Preferences from the drop down list

3. On the Accounts screen, select your Comcast E-Mail account, and then click the Edit button

4. On the Account Information tab, make sure that the following fields are filled in correctly.

Account Type: POP
Description:Test E-Mail
Email Address: Your full E-Mail Address
Full Name: Your name as you would like it to appear in E-Mail messages
Incoming Mail Server: mail.yourdomainname.com
User Name: Your user name is your FULL email address
Password: Your Comcast assigned E-Mail password

Make sure that mail.yourdomainname.com is the selected Outgoing Mail Server:, and then select the Options... button.

5. Make sure that Use Secure Sockets Layer (SSL) is checked, and that Authentication: is set to Password. Enter in the same User Name and Password that you did in step 4. Click OK to return to the Account Information window.

6. Now select the Advanced tab at the top. On the bottom half of this window, make sure that the Port: is set to 110, and that Use SSL: is selected. Authentication should be set to Password.

7. Click OK to return to the Accounts window, which you can also close, and begin using Mail.

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How to verify Mail (Macintosh) settings

1. Launch Mail by selecting it from the dock

2. Click Mail from the top menu, and select Preferences from the drop down list

3. Select your E-Mail account, and then click the Edit button

4. On the Account Information screen, make sure POP is selected from the Account Type: drop down list. Make sure your E-Mail address and full name are entered correctly in the space provided. Your Incoming Mail Server: must be set to mail.yourdomainname.com. Your User Name is your FULL email address.After entering your password in the space provided, click the Options... button in the bottom right corner.

5. On the SMTP Server Options screen, make sure mail.yourdomainname.com is set as your Outgoing Mail Server. Also, make sure that the Server port is set to 25, and then click OK to return to the previous screen

6. Select the Advanced tab at the top, and make sure that the Port is set to 110, and that the Authentication method is set as Password.

7. Click OK, and then close the Accounts window. You should now be able to send and receive E-Mail without any problems. If you are still having difficulty, start again from the beginning of this FAQ and make sure each field is filled out correctly.

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